Frequently Asked Questions
Everything you need to know about Primal Viking gear and support.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 10-15 business days depending on customs processing.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange for a different size.
How should I care for my Primal Viking garments?
To preserve the quality of the fabric and prints, we recommend machine washing cold inside out and tumble drying on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Yes, Primal Viking is committed to ethical manufacturing. All our apparel is produced in facilities that adhere to strict fair labor standards and sustainable practices.
Can I track my shipment?
Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.